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Privacy Policy

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We, Canon Marketing Japan Inc., recognize the importance of your personal information and consider it an important social responsibility to safely and appropriately handle your personal information. We comply with applicable laws, regulations and guidelines on the protection of personal information, and as a business handling personal information, establish, implement, maintain and improve our personal information protection management system to properly protect your personal information. We handle your personal information and strive to protect it as follows:

This privacy policy (“Privacy Policy") applies to the websites operated by us, Canon Marketing Japan Inc. (“Our Websites”) and where we do not have a separate privacy policy for specific websites or services, etc.

1. Personal Information We Collect and What We Use it for

We will use your personal information provided to us in writing (including information provided via Our Websites and email) and other means in connection with our business activities to the extent of the purposes of use described below:

Personal information of customers/visitors
  • Providing information about products and services
  • Providing services and support for products and services
  • Notifications regarding seminars, exhibitions and events and operations for their implementation - Operation of prize, campaign and fair
  • Planning, research and development of products and services
  • Access control to our facilities
  • Improving the quality of our responses to inquiries
  • Sales activities related to products and services
  • Market research regarding products and services using questionnaires, etc.
Personal information of business partners
  • Conducting and communicating during business meetings, events and conferences
  • Providing information and contacting business partners
  • Performing business entrusted by business partners
  • Access control to our facilities
  • Procurement activities related to products and services handled
Personal information provided by consignors
  • Performance of business entrusted by the consignor (including our group companies)
Personal information of shareholders
  • Our and our shareholders’ exercise of rights and performance of obligations under the Companies Act
  • Providing services to shareholders
  • Performing business entrusted by business partners
  • Management of shareholders and stock, including the preparation of data under relevant laws and regulations
Personal information of the job applicants
  • Providing information to job applicants (including internship applicants) and performing tasks related to recruiting
  • Managing recruiting activities

Your personal information will be used only for the purposes stated in advance and will not be used for any other purpose without your consent.

If you do not wish to provide your personal information, you may refuse to provide it at your own discretion. In this case, please note that the stated purpose may not be achieved.

We may automatically collect information from you and your devices when you access Our Websites, including the date and time of access, the name of the requested file, the referral webpage, status information (e.g. transaction completed), the web browser and operating system used, the IP address of the device and the amountof data transmitted. 

2. Legal Basis for Using Personal Information

We will only process your personal information if:
we have your consent;
the processing of personal information is necessary for the performance of a contract with you;
the processing of personal information isthe processing is necessary for the purposes of the legitimate interests pursued by us (such as processing of personal information for the purpose of ensuring the security and proper functioning of Our Websites) pursued by us; or we bear a legal obligation and need to use your personal information in order to fulfil that obligation.

3. Personal Information Retention Period

We will use and retain your personal information for as long as necessary for the purpose of use, unless otherwise provided by applicable laws and regulations. We will promptly destroy any personal information for which the retention period has expired.

4. How We Share Personal Information

Items of personal information to be shared Name, affiliation (company name, department name, etc.), job title, address, telephone number, fax number, e-mail address, purchase history, voice, maintenance history
Scope of joint users Our group companies
Purpose of joint use To achieve the purpose(s) of use that were disclosed or the person was notified of at the time of the acquisition of the personal information
Entity responsible for the joint use of personal information Canon Marketing Japan Inc.

We will not provide your personal information to third parties except in the following cases:

  • when we obtain your consent; or
  • when personal information is provided to third parties based on applicable laws and regulations.

5. Secure Management of Personal Information

We will establish a personal information management system and take physical and technical security control measures to prevent unauthorized access to personal information, loss, falsification or leakage of personal information and for other security controls.

6. Cookies

We may use cookies and similar technologies (e.g., web beacons) on Our Websites. Cookies are small files downloaded to your computer. Cookies help us to ensure the safety and smooth functionality of Our Websites (security cookies and session cookies) and collect information about web pages you are interested in, as well as the path you choose to navigate through Our Websites, in order to make Our Websites more attractive for you.
You can disable cookies or set your browser to alert you when cookies are being sent. However, if you do disable cookies, you may not be able to use all of the functions of Our Websites. Additionally, you may have the option to deactivate only tracking cookies and advertising cookies. Click below for more information and settings.

7. Children’s Privacy

We do not knowingly collect information from children as defined by local law, and Our Websites are not targeted at children.

8. How to Exercise Your Rights

You have the right to access, correct, delete or suspend the use of your personal information as well as any other rights applicable in your jurisdiction, including the right to withdraw any consent previously granted. To exercise your rights, please notify us by contacting us via the contact information stated in Section 9.

9. Miscellaneous

(1) Amendment to this Privacy Policy

We may amend this Privacy Policy according to the revision of or changes to applicable laws, regulations and guidelines regarding the handling of personal information or for other reasons.

(2) Contact information regarding the handling of personal information

The contact information for inquiries about the handling of personal information is as follows:

Contact information

Canon Marketing Japan Inc. Personal Information Secretariat