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Safety & Health and Health Support

For the Canon Group, the safety and health of employees form the foundation of its business activities. The principle of its safety and health activities is "safety is essential for management."
At the Canon Marketing Japan Group (hereafter, the "Canon MJ Group"), we adhere to this principle in engaging in health and safety activities for building a safe, comfortable work environment. At the same time, we advance initiatives to provide health support to our employees and realize health and productivity management based on the Health First principle set in the Canon Code of Conduct.

Our Approach to Safety & Health and Health Support

At the Canon MJ Group, we engage in safety and health activities proactively based on the broken windows theory*, with key phrases of "Human security" and "Those who work with good health are happy," in an effort to build a workplace environment that permits employees to work comfortably.

*The broken windows theory is an environmental criminological theory developed in the United States, which states that crimes, including violent crimes, can be controlled by thoroughly controlling minor crimes. It was named based on the idea that "if a window in a building is broken and is left unrepaired, the rest of the windows will soon be broken."

Canon MJ Group Safety and Health Activity Policy

At the Canon MJ Group, we aim to establish unified safety and health management regulations and various safety and health standards and implement specific activities in a group-wide manner. For this purpose, labor and management work together in forming a safety and health activity policy every fiscal year, and safety and health activities are carried out proactively at each company and in each region.

  1. Strengthen initiatives to reduce occupational accidents and build a safety and health management system and a comfortable workplace environment
    • Reduce occupational accidents, with the target number of work accidents at 11 (including zero task-related accidents in the workplace)
    • Promote the operation of the Canon Group Occupational Safety and Health Management System and risk assessment
    • Raise safety awareness by enhancing awareness-raising and training programs
    • Build a comfortable workplace environment
  2. Realize health and productivity management that helps employees and the company remain energetic and healthy
    • Strengthen the promotion of activities to improve the ability to manage one's own health and develop a health-oriented climate
    • Enhance mental health measures
    • Ensure thorough safety consideration and prevent the worsening of illnesses
    • Make it a habit to receive effective cancer screening and prevent cancer
    • Strengthen measures to control COVID-19 infections
  3. Evolve traffic safety activities further and strengthen cooperation within the Group
    • Specific awareness-raising activities aimed at reducing accidents and violations (Rate of occurrence: 0.3 or below/ Number: Below the previous year's level)
    • Make effective use of operation data and inform employees of them thoroughly
    • Strengthen traffic safety training
  4. Improve the Group's ability to handle the risks of accidents
    • Improve the Group's ability to handle accidents
    • Raise awareness of accidents

Unifying Safety & Health Standards in the Group

A poster for preventing occupational accidents

We have developed more than ten kinds of unified safety and health standards and guidelines in the Group (including the 5S Standards, the Standards for Safe Handling of Heavy Goods, and the Guidelines for Preventing Fall from Height) by discussing and considering them with relevant departments in light of actual work environment.
We will continue to enhance initiatives for safety and health and health support at each Group company and drive group-wide activities.

Number of Occupational Accidents in the Group (2019 to 2021)
  2019 2020 2021
Total number of work accidents (of which, lost time accidents) 25 (7) 16 (5) 11 (2)
Total number of commuting accidents (of which, lost time accidents) 23 (12) 18 (6) 13 (4)
Total (of which, lost time accidents) 48 (19) 34 (11) 24 (6)

Health and Safety Activities in Each Region and Workplace

At the Canon MJ Group, we have established the Shinagawa & Keihin District Safety and Health Committee, chaired by the Director in charge of Safety & Health, as the highest-level organization on health and safety. We have also adopted the Canon MJ Group Safety and Health Activity Policy and deploy it organizationally at each Group company, district, and workplace.
At each company and district, we have not only set up a Safety and Health Committee consisting of labor and management but also established a Workplace Safety and Health Committee as the Safety and Health Committee's subordinate organization that drives activities in the workplace on a daily basis. Thus, each employee is proactive in working to maintain safety and health.

Structure of Safety and Health Committees

5S Activities

To work in a safe, secure, comfortable workplace environment every day, we are engaged in Group-wide 5S (Seiri for organizing, Seiton for keeping things in order, Seiketsu for keeping things clean, Seiso for cleaning up, and Shitsuke for self discipline) activities as the foundation of safety and health.
To maintain good 5S conditions, we promptly improve problematic points and recognize April, August, and December as the 5S Months of the overall Group, when we set and address issues and targets in each region and workplace.

Health Support for Employees

2022 Health and Productivity Management Outstanding Organizations (White 500)

Canon Marketing Japan Group
Health and Productivity Management Declaration

At the Canon Marketing Japan Group, we believe that working to maintain and improve employees' health under the Health First principle set in the Canon Code of Conduct leads to the happiness of employees and their families and eventually to the sustainable improvement of corporate value. Based on this belief, we pledge to work proactively on health and productivity management.

Minoru Mizoguchi
Director, Senior Vice President
Canon Marketing Japan Inc.

Philosophy and Policy on Health and Productivity Management

■ Objective

We believe that when each one employee is able to work energetically with good health, they can demonstrate their individual capabilities to the full, not to mention make themselves and their families happy. This in turn leads to the development and sustainability of the company.

■ Structure

In 2018, we unified the Group's health support measures and operations, so that health management of the Canon MJ Group, not to mention that of Canon MJ, would be standardized at a high level.

Health support offices Eight locations in Japan
Assignment of health nurses One health nurse per 750 employees

■ Health and Productivity Management Strategy Map

■ Priority issues

  • Mental health
  • Lifestyle-related diseases
  • Cancer
  • Infectious diseases

■ Key strategies (2020-2022)

  1. Strengthen measures to drive the improvement of capability of managing one's own health and develop a health-oriented culture
  2. Strengthen mental health measures
  3. Ensure thorough safety consideration and prevent serious illness
  4. Make it a habit to receive effective cancer screening and prevent cancer
  5. Strengthen infection control measures
  6. Reinforce the Group's health management system

■ Indicators for health and productivity management (2020 to 2022)

  • Reduction in the absence rate and the number of days of absence
  • Reduction in employees with hypertension (Level II or III) to 3% or lower
  • Increase in employees in the Implementation Stage of lifestyle improvement awareness and activity to 40% or higher
  • Reduction in employees who cannot get rest from sleep to 30% or lower
  • Improvement in absenteeism indicator
  • Improvement in presenteeism indicator
  • Improvement in work engagement indicator

*Background
We have set targets which clearly show countermeasures against presenteeism and absenteeism and improvement of capability of managing one's own health that help us achieve our management target, "Maximize the value of human resources."

Indicators for health and productivity management
  2019 2020 2021 Comparative indicator
Rate of employees with hypertension (Level II or III) 3.3% 3.5% 3.0%  
Rate of continuation of blood pressure treatment 84.0% 83.0% 87.4%  
Rate of continuation of diabetes treatment 84.3% 85.4% 76.1%  
Rate of continuation of blood fat treatment 62.1% 71.7% 69.8%  
Rate of employees whose weight is in a healthy range 69.4% 70.1% 68.8%  
Rate of employees in the Implementation Stage of lifestyle improvement awareness and activity 36.5% 40.8% 43.3%  
Rate of employees who cannot get rest from sleep 29.8% 28.1% 25.1%  
Absenteeism indicator*1   2.4 days 2.0 days 2.6 days
Presenteeism indicator*2   90.9% 91.2% 84.9%
Work engagement indicator*3   2.64 points 2.66 points 2.52 points

*1: Annual number of days of absence from work attributed to illness (questionnaire) -- Comparison with the University of Tokyo Working Group's result
*2: The University of Tokyo Single-Item Presenteeism Question (questionnaire) -- Comparison with the University of Tokyo Working Group's result
*3: Comparison with the national standard value from the New Simplified Occupational Stress Check Form (questionnaire)

■ Certifications obtained in 2022

2022 Certified Health & Productivity Management Outstanding Organizations Recognition Program
Large enterprise category (White 500)
Canon MJ <<6 consecutive years>>
Canon IT Solutions <<5 consecutive years>>
Canon System & Support
Canon Production Printing Systems
Canon BizAttenda
Canon Business Support
2022 Certified Health & Productivity Management Outstanding Organizations Recognition Program
Large enterprise category
Qualysite Technologies
Canon ITS Medical
Canon Customer Support
2022 Certified Health & Productivity Management Outstanding Organizations Recognition Program
SME category
SuperStream
A&A

Statuses of Priority Measures and Evaluations

1. Strengthen Measures to Drive Improvements in the Ability to Manage One's Own Health and Develop a Health-Oriented Culture

We are engaged in activities to raise awareness of lifestyle improvements by taking individual and group approaches, so that each of all employees will be conscious of their health and take actions based on the Health Management Three-Year Plan.
Since 2014, we have been implementing Health Actions, under which individuals and workplaces set health action targets and work to achieve them. In 2020, we began to distribute cards to visualize and further drive their initiatives and encourage active communications. In 2022, officers disclosed their Health Actions internally. Thus, a culture of striving throughout the company to improve lifestyles has begun to take root.
In 2016, we introduced a health promotion app jointly with our health insurance union. The app registration rate has remained above 80% in the last three years. We have introduced incentives for use of the app and participation in events, thus helping improve health literacy and lifestyles.
As a result of a number of activities, we have steadily produced achievements. For example, the percentage of employees trying to improve their lifestyles more than doubled in ten years.

App registration rate (2017 to 2022)
Survey of intention to improve lifestyles (2010 to 2021)

■ Training and Seminars for Self-Health Management

We provide employees with seminars and e-learning to give them opportunities to think about health and provide relevant information, thereby helping them to make lifestyle improvements for healthier living. In 2022, we offered e-learning common to all employees, in addition to pursuing age-group-specific initiatives.

The e-learning common to all employees was received by 82.3% of employees. In a questionnaire, 69.3% of respondents answered that they "Want to improve/continue to improve my lifestyle" and 56.1% said that they "Want to receive cancer screening."

Seminar content and participation rates (%)
Target Content 2020 2021 2022
All employees Lifestyles, cancers, and COVID-19 - - 82.3
New employees New employee training 100.0 100.0 Underway
Mental health training for new employees
Employees in their 2nd year 2nd-year training - 100.0
Employees at key ages
(those aged 30, 40, 50, and 60)
Age-specific e-learning 89.6 91.4
50s Creative Life Seminar 90.0 87.2

■ Initiatives to Promote Self-Care among Women

We give seminars aimed at improving the health literacy of female employees and the management capability of managers. In 2022, we introduced internal health counseling services for women, allowing them to seek counseling from an industrial physician with experience as an obstetrics and gynecology specialist.

The seminar for women that was given in 2021 was themed on mental health. In a questionnaire, 91% of respondents answered that they found the seminar "Useful." A video of the seminar has been archived online, where it is available for viewing at any time.
In the questionnaire on the seminar for managers given in 2022, more than 70% of respondents answered "Useful" to a question about the key points of health issues specific to women and the support provided for them in the workplace.

Participation rate for self-care seminar for women (%)
2020 2021 2022
Female employees 47.9 28.8 -
Managers - - 84.7

■ Anti-Smoking Initiatives

To prevent passive smoking by employees, we have imposed a total ban on smoking in business facilities and during business hours. Further, in 2019, we launched a quit smoking program based on online medical services, which use smartphones, thus encouraging employees to give up smoking.

Percentage of employees who smoke (2019 to 2021) (%)
  2019 2020 2021
Male 27.2 25.1 24.1
Female 4.8 4.1 4.2
  2021 2022
Number of participants to the quit smoking program 64 19

■ Initiatives Related to Sleeping

We engage in activities to raise awareness of the importance of good sleep because work engagement is significantly higher among people who get sufficient rest from sleeping compared with those who don't. This has resulted in improvements in both rest from sleeping and work engagement.

■ Exercise-Related Initiatives

We hold walking events using the health promotion app twice a year. While the event was cancelled once due to the COVID-19 pandemic, the number of participants has been increasing with each year. As a consequence, the walking event has been established as a popular event.

Participation rate for walking event
Prizes are given to members of teams with the most number of steps walked.

■ Nutrient-Related Initiatives

An analysis has found that people who eat a lot of vegetables are more likely to "feel energetic during work" than those who don't. Based on this finding, we take steps to encourage employees to consume 350 grams of vegetables daily to improve their work performance.

2. Strengthen Mental Health Measures

At the Canon MJ Group, we run a number of programs, including those on training and counseling, which are focused on four types of care and three preventive measures. We are taking ongoing initiatives including self-care training for new employees, e-learning programs that are specific to age groups or ranks, and introduction of Employee Assistance Program (EAP) by the Canon Health Insurance Union.

Training and counselling programs

Regarding stress checks, we introduced e-learning in 2017 to create an environment which makes it easier for employees to receive stress checks. We maintain a high actual percentage of employees who receive stress checks.

Percentage of employees who received e-learning aimed at informing them of the stress checks (2017) (%)
  For managers For all employees
Percentage of employees who received e-learning aimed at informing them of the stress checks 97.0 81.9
Percentage of employees who receive stress checks and percentage of employees with high stress levels (2019 to 2021) (%)
  2019 2020 2021
Percentage of employees who receive stress checks 90.7 89.1 92.2
Percentage of employees with high stress levels 9.6 8.5 8.7

3. Ensure Thorough Safety Consideration and Prevent Serious Illness

At Canon MJ, we aim to permit employees to continue working with peace of mind even if they are injured or sick. For this purpose, we take comprehensive measures to give work-related consideration to employees who need it and provide individual support for them.

■ Enhancing Safety Considerations and Prevention of Worsening Based on Health Checkup Results

For employees requiring detailed examinations or treatment, we provide support including follow-ups by health nurses and interviews by industrial physicians. Since 2014, we have continued to achieve the target percentage of employees needing detailed examinations who reported that they have received treatment, which is 100%. (Excluding 2020, when many people refrained from visiting hospitals and physicians' offices due to the COVID-19 pandemic)
We ensure that considerations needed to prevent a worsening of lifestyle-related diseases and the development of brain and heart diseases are given under the Group's standards based mainly on the results of regular health checkups.

Percentage of employees who receive regular health checkups and percentage of employees needing detailed examinations who reported that they have received treatment (2019 to 2021) (%)
  2019 2020 2021
Percentage of employees who receive regular health checkups 100.0 100.0 100.0
Percentage of employees needing detailed examinations who reported that they have received treatment 100.0 81.5 100.0
Rate of health guidance given to employees who were found likely to have health problems 100.0 100.0 100.0

■ Initiatives to Prevent Accidents with Health-Related Causes

To ensure the safety of employees who drive for work or who work in high places, we judge the risks based mainly on the results of health checkups and make sure to give them necessary considerations.

■ Support for Employees Who Are on Sick Leave or Who Are Otherwise Absent from Work Due to Injury or Illness

We standardize the manual for responding to such employees by establishing roles to be played by human resources department, workplace managers, and health support offices. At the same time, we have continued to provide training to human resource personnel, industrial health staff, and managers.

Contents of training by position and number of participants (2021)
  Content Number of participants in 2021 (total)
People in charge of human resources Training of people in charge of mental health at Canon Inc. 5
Managers Training of newly appointed managers (deputy section managers, section managers, and general managers) All eligible employees
Industrial health staff Various training programs and seminars including training for developing providers of specific health guidance, training of people in charge of mental health, and presentation classes 57
Japan Society for Occupational Health and other academic societies 10

■ Initiatives to Ensure Appropriate Work Hours and Tackle Overwork

At Canon MJ, we launched full-scale workstyle reforms to ensure appropriate work hours in April 2017. Those reforms are aimed at maintaining and promoting good health among employees.
On Wednesdays, which are "no overtime work days" for the entire company, we patrol the Shinagawa head office after 18:00 and take initiatives to reduce overtime.
Further, to tackle overwork, human resources departments and health support departments work together to arrange for interview guidance to be provided by physicians for all employees who are deemed to need such guidance under the Group's internal standards, in an effort to prevent overwork and tackle the issue at an early stage.

Averages of overtime work hours and total hours worked
(actual figures for union members/2019 to 2021)
  2019 2020 2021
Average monthly hours of overtime work
(union members)
10.7 hours/month 9.8 hours/month 6.9 hours/month
Average total hours worked 1,741 hours 1,697 hours 1,755 hours

<References> Average overtime hours of general workers: 13.1 hours/month, average total hours worked by general workers: 1,977 hours (Averages for workers excluding part-time workers from Monthly Labour Survey by the Ministry of Health, Labour and Welfare)

4. Make It a Habit to Receive Effective Cancer Screening and Prevent Cancer

At the Canon MJ Group, we have introduced age group-specific programs of cancer screening subsidies offered by the Canon Health Insurance Union. We also implement company-wide awareness-raising activities to make it a habit to receive cancer screening. These efforts are aimed at ensuring the early detection of cancers. The activities are focused particularly on employees aged 40 or over, who are at higher risk for cancer. The percentage of employees receiving cancer screenings has been increasing year by year.

Percentage of employees who receive cancer screening (2019 to 2021) (%)
  2019 2020 2021
Percentage of employees who receive cancer screening (aged 40 or over) 68.0 48.7 59.6

5. Measures Against Infectious Disease

■ Infection Control

We have been taking numerous infection control measures, such as vaccinating employees going overseas, including those traveling on business, providing awareness training for such employees, including a rubella antibody test in regular health checkups, and providing information about various infections.

■ Tackling COVID-19

We are making efforts throughout the company to tackle COVID-19 under the basic policy of giving top priority to the health and safety of employees, customers, business partners, and other stakeholders and taking measures to prevent and control COVID-19 with a greater sense of crisis than ever. We are also taking the following health support initiatives to control the infection and prevent internal infection.

  • Providing information about infection control measures for each employee, including measures at work and at home
  • Supporting employees who are experiencing health issues, including fever and symptoms of a bad cold
  • Ensuring room ventilation, avoiding the 3C settings, and disinfecting the environment
  • Giving work-related considerations to employees at high risk, including those with underlying conditions
  • Using ICT for interviews by industrial physicians and provision of health seminars
  • Providing information about exercise, nutrients, how to handle stress, and other areas via a special website offering information on tackling COVID-19
  • Health checkups with full consideration given to infection control
  • In-house flu vaccination
  • Workplace COVID-19 vaccination
  1st and 2nd 3rd
Number of employees vaccinated under the workplace COVID-19 vaccination program 3,394 3,041
  2020 2021
Number of employees who received the influenza vaccination 1,710 1,737

Developing the First-Aid System and Improving the Effectiveness of Disaster Control Measures

A first-aid workshop held at the Canon S Tower (Shinagawa)

At Canon MJ, we regularly hold a first-aid workshop using AED to develop employees capable of providing first aid in the event of an emergency. The rate of participation in this workshop was 47% in 2021. In addition to holding first-aid workshops at our business locations all over Japan, we take steps to ensure that AEDs can be located at a glance.

We also hold practical disaster drills and prepare aid supply and stockpile for disaster, as disaster control measures.

Development of First-Aid System

A poster with the words, "Where is the AED?"

  • Holding first-aid workshops at business locations across Japan and encouraging employees to participate in the workshops
  • Installing and managing AEDs